Support
Need a hand? Email us at instaroom.team@gmail.com and tell us what happened. Including the email address or Apple account you signed in with helps us find your account.
Restore purchases
If you subscribed before and the app does not show your plan, open the app, go to Settings and tap Restore purchases. Use the same Apple account you bought with.
Cancel a subscription
Subscriptions are bought and managed through Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Instaroom AI and tap Cancel. Deleting the app or your Instaroom account does not cancel a subscription. See Apple's guide to cancelling subscriptions.
Request a refund
Apple handles payments and refunds. Request a refund at reportaproblem.apple.com with the Apple account you paid with.
Delete your account
In the app, go to Settings, then Account, and tap Delete account. This is permanent and removes your images and account data. If you cannot open the app, email us from the address on your account and we will help.
Terms and privacy
Read our Terms and Privacy Policy.