Terms of Service

Last updated: October 16, 2026

These Terms are an agreement between you and the operator of Instaroom AI. By creating an account or using the app, you agree to them. Please read them, especially the sections on subscriptions, your content, generated images, the design disclaimer and liability. Nothing in these Terms takes away rights you have by law as a consumer.

1Who we are

Instaroom AI (the "Service") is operated by Kirill Kazakov, Sole Trader (IČO 29900077), Polská 1260/24, Vinohrady, 120 00 Praha 2, Czech Republic ("we", "us"). Our single point of contact for users, authorities and legal notices is instaroom.team@gmail.com. You can write to us in English or Czech.

2Who can use the Service

You must be at least 18 years old and legally permitted to use the Service where you live. The AI providers we rely on do not allow their services to be used by people under 18. If you use the Service for an organization, you confirm you have authority to accept these Terms for it. We may refuse, limit or suspend access for legal compliance or fraud prevention.

3What the Service does

Instaroom AI provides AI-assisted interior design and room visualization. You provide a photo of a real space and choose how to change it: restyle walls, floors, lighting and decor; apply the style of a reference room; remove objects and clutter; add pieces from product photos you provide; or describe changes in Design Chat. The Service returns AI-generated images of that space.

Design Chat replies are written by an AI system, not by a person. Generated images are made by AI models and are concept images, not photographs of real rooms or real products.

The Service is for inspiration, planning and entertainment. It is not professional architectural, structural, engineering, interior-design or contractor advice.

4Your account

You sign in with your Apple ID. You are responsible for activity through your account, except where it results from our failure to apply reasonable security measures. We may suspend accounts involved in breaches of these Terms, misuse or unlawful activity, as described in section 15.

5Licence to use the app

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service on Apple devices you own or control, within the usage rules of the App Store. You may not copy, modify, reverse engineer (except where the law allows it), resell, build a competing product from, or use automated means to access the Service, or remove any proprietary notices.

6Subscriptions, billing and free trials

Some features require a paid subscription, bought through Apple's App Store. Subscriptions renew automatically unless you turn off auto-renewal at least 24 hours before the end of the current period. Where a free trial is offered, it converts to a paid subscription unless you cancel at least 24 hours before it ends. Payment is charged to your Apple account. You manage and cancel subscriptions in your Apple account settings; deleting the app or your Instaroom account does not cancel a subscription. If you buy a subscription during a free trial, any unused part of the trial ends.

The purchase screen states the price, billing interval, included uses, refill conditions, trial allowance and any daily ceiling for the selected plan. Tools and quality levels use different numbers of uses, as shown in the app. Some quality options require a paid plan. Failed generations restore the uses charged for that request. Unused subscription uses do not roll over; each new billing period starts a new allowance.

7Generation limits and fair use

The number of designs available depends on your plan and may vary by region. Unused generations do not roll over between periods, and allowances are non-transferable. We may apply fair-use limits and block excessive or abusive usage that threatens the stability or cost of the Service.

8Withdrawal and refunds

Apple sells subscriptions on our behalf and handles payment, cancellation, withdrawal and refund requests under its own terms. You can request a refund at reportaproblem.apple.com. If you are a consumer in the EU, you may have a statutory right to withdraw from a purchase of digital content or services within 14 days; that right can end once the service starts with your consent and acknowledgement, as the law provides. Cancelling stops future charges; apart from your statutory rights and Apple's refund decisions, fees already charged are not refunded.

9Your content

You keep ownership of the photos, messages and instructions you provide ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to store, copy, process, adapt and display Your Content, and to let our service providers do so on our behalf, only to provide the Service to you, to keep it secure, to handle support and to meet legal obligations. The licence ends when you delete the content or your account, except for copies we must keep by law or that remain for a limited time in backups.

We do not use Your Content to train AI models. We use our AI providers' paid business services, whose terms do not allow them to use this content to train their models. This licence does not affect your moral rights as an author.

10What you may upload

You confirm that you own Your Content or have every permission needed to use it in the Service, including processing by our AI providers. In particular:

• People. Do not upload photos showing other people unless they have agreed. Do not upload photos showing children.
• Product photos and screenshots. Only upload product images you have the right to use, such as photos you took yourself. Store and catalogue photos usually belong to the store or a photographer.
• Other people's work. Photos may show artworks, designer furniture or brands. Use the results privately or make sure you have the rights you need before publishing them.

We may decline to process, or remove, content that we reasonably believe breaks this section or the law, as described in section 15.

11AI providers

Your Content is processed by third-party AI services, currently Google, OpenAI and Anthropic, directly or through OpenRouter, to provide the Service. Before your first AI request we ask for your permission, and you can withdraw it in Settings. The Privacy Policy says which provider receives what. You must not use the Service in a way that breaks our providers' usage policies, including Google's Generative AI Prohibited Use Policy, OpenAI's usage policies and Anthropic's usage policy, or try to get around their safety systems. Their safety filters may block a request.

12Generated images

As between you and us, we claim no ownership of the images the Service generates for you ("Outputs"). To the extent we hold any rights in an Output, we transfer them to you; where the law does not allow a transfer, we grant you an irrevocable, worldwide, royalty-free licence to use the Output for any lawful purpose, including commercial use.

AI-generated images may not be protected by copyright, and similar Outputs may be generated for other users. We do not guarantee that an Output is original, protectable, accurate or free of third-party rights; it may resemble existing designs, products or trademarks. You are responsible for how you use Outputs, especially if you publish them or use them commercially.

Outputs are AI-generated. Do not present an Output as a real photograph where that would mislead others, for example in a property listing, without saying it was made or edited with AI. If you publish Outputs in a professional or business context, you are responsible for labelling them as AI-generated where the law requires it. Do not remove the Instaroom badge from trial images, or any marks or metadata that identify an image as AI-generated.

13Brands, products and stores

Instaroom AI is independent. It is not affiliated with, endorsed by or sponsored by any retailer, brand or designer. Retailer and product names belong to their owners and are used only to identify products. A piece drawn into your room is an approximation: it may differ from the real product in shape, colour, size, material and detail. Links and searches that open third-party sites are provided for convenience; we do not sell products or guarantee their availability, price or fit. Check the seller's own information before you buy. Purchases are solely between you and the seller.

14Acceptable use

You agree not to use the Service to upload or create:

• illegal content, or content that infringes someone else's copyright, trademark, design, privacy or personality rights;
• sexual or intimate imagery of any kind, including of real people without their consent, and any content sexualising minors;
• images of people who have not agreed, or images meant to impersonate, deceive or harass someone;
• content promoting violence, hatred or self-harm, or malware;
• fake evidence, such as images meant to deceive an insurer, landlord, buyer or authority about the real state of a property.

You also may not bypass limits or safety systems, share or resell accounts, scrape the Service or attempt unauthorized access.

15Reports, removals and complaints

Reporting content. If you believe content in the Service is illegal or infringes your rights, email instaroom.team@gmail.com with: where the content is (for example the account and design concerned, or a screenshot); why you believe it is illegal or infringing, including the right concerned; your name and email address; and a statement that your report is accurate and made in good faith. We confirm receipt, review the report promptly, diligently and objectively, and tell you our decision.

How we moderate. Designs are private to your account and we do not monitor them in general. We rely on our AI providers' automated safety filters, which may block a request, and we review reports and suspected misuse by hand. We may remove content, restrict features, or suspend or close an account in proportion to the breach. We close the accounts of repeat infringers.

Your right to know and to complain. If we restrict your content or account, we tell you which content or feature is affected, why, and on what basis, unless the law prevents it. You can ask us to reconsider by replying to that message or emailing us, and you may also use out-of-court dispute resolution (section 28) or the courts.

16Design and property disclaimer

17Apple and other third parties

These Terms are between you and us, not Apple. Apple's Licensed Application End User License Agreement also applies to the app, and these Terms supplement it. In particular:

• We, not Apple, are solely responsible for the app, its content, maintenance and support, and for any claims about it, including product liability, legal or regulatory compliance, consumer protection, privacy and intellectual-property claims. Apple has no obligation to provide maintenance or support.
• If the app fails to conform to an applicable warranty, you may notify Apple, which may refund the purchase price; to the extent the law allows, Apple has no other warranty obligation.
• You confirm you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and are not on a US Government list of prohibited or restricted parties.
• You must follow the terms of third parties you use with the app, such as your mobile network.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

The Service also relies on external providers whose terms apply to their services. We do not control their actions or policies.

18Our intellectual property

The Service, including its software, design and branding, is protected by intellectual-property laws. Apart from the licence in section 5, these Terms give you no rights in it. If you send us feedback, we may use it without obligation or payment.

19Privacy

Our Privacy Policy explains how we process personal data.

20Account and data deletion

You can delete your account and data in the app's Settings or by emailing us. Deletion removes your account data, subject to the limited legal, billing and security retention described in the Privacy Policy. Subscriptions must be cancelled separately in your Apple account.

21Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or end your access for serious or repeated breaches of these Terms, legal requirements, or risk to the Service or others, following section 15. Provisions that by their nature should survive, including payment, intellectual property, disclaimers and liability, continue to apply.

22Changes to the Service

We keep the Service working as described and provide the updates needed for that. We may improve, change or replace features, and we may discontinue features or the Service for valid reasons such as legal requirements, security, or a provider ending a model. If a change materially and negatively affects a paid subscription, we will tell you in advance, and you may cancel; your statutory rights remain.

23Warranties

Generative AI is unpredictable, and Outputs vary. Apart from the description in section 3 and the rights you have by law, including your statutory rights if the Service does not conform to the contract, the Service is provided "as is" and "as available", and we give no further warranties about Output quality, accuracy or suitability.

24Limitation of liability

Nothing in these Terms limits our liability for harm caused intentionally or through gross negligence, for harm to life, health or other personality rights, or any liability or consumer right that cannot be limited by law. Subject to that, and to the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim.

25Your responsibility

If you use the Service for business, you agree to indemnify us against third-party claims arising from Your Content, your use of Outputs, your breach of these Terms or the law, or any real-world implementation of a design. If you are a consumer, you are responsible for damage you cause by breaching these Terms only as the law provides.

26Changes to these Terms

We may update these Terms, for example when the law or the Service changes. We will tell you about material changes in the app or by email before they take effect. If you do not agree, you can stop using the Service and delete your account before then; continued use after that date means you accept the updated Terms.

27Assignment, severability and entire agreement

You may not transfer your rights under these Terms without our permission. We may transfer ours, for example in a sale of the business, provided your rights are not reduced. If any provision is found invalid, the rest remains in effect. These Terms, the Privacy Policy and any feature-specific terms form the entire agreement between you and us; where they conflict, the more specific terms apply.

28Governing law and disputes

These Terms are governed by the laws of the Czech Republic. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you may bring proceedings in the courts there or in the Czech Republic. Please contact us first so we can try to resolve the issue. If we cannot, you may use out-of-court resolution through the Czech Trade Inspection Authority (Česká obchodní inspekce), coi.gov.cz, or the dispute body in your country, or go to court.